Privacy Policy

Rapha Watches Privacy Policy

Rapha Watches, a private legal entity, registered under NIF no. PT310335566 ("Watchmaker"), values your privacy and is committed to the security and protection of the data of all its customers, partners, suppliers and users ("Users" or "you") of the website raphacitizen.pt.

This Privacy Policy aims to inform you about how we collect, use, and disclose information obtained through the Store and communications we exchange with you. This policy applies exclusively to information collected through the Store.

1. Definitions

Personal Data: Information that identifies or can identify a natural person, such as name, CPF, date of birth, IP address, among others.
Sensitive Personal Data: Information that reveals racial or ethnic origin, religious conviction, political opinion, trade union membership, health data, sexual life, genetic or biometric data.
Personal Data Processing: Operations carried out with personal data, such as collection, storage, consultation, use, transmission, elimination, among others.
Data Protection Laws: Rules that regulate the processing of personal data, including Law No. 13.709/18 (LGPD).

2. Use of Personal Data

We collect and use personal data for:
Ensuring the acquisition of products and services in the Store.
Confirming or correcting provided information.
Personalizing your experience in the Store.
Sending personalized communications and offers.
Contacting you by phone, SMS, email, or other authorized communication channels.

If necessary, data may be used to:

Comply with legal or regulatory requirements.
Protect the rights and interests of the Watchmaker or third parties.
Detect and prevent fraud.

3. Non-provision of Personal Data

The provision of personal data is optional. However, refusal may limit access to Store functionalities or prevent the provision of services.

4. Data Collected

During navigation in the Store, we may collect:

Contact data: Name, phone, city, email.
Browsing information: Geolocation, visit history, product preferences, IP address, and other information collected through cookies and similar technologies.

5. Data Sharing

We may share your personal data with:

Partners and service providers: For commercial operations, data hosting, and support.
Third parties: In cases of corporate reorganization or compliance with legal obligations.
International transfers: Data may be accessed by partners located in different countries.

6. Data Security

We adopt technical and organizational measures to protect your personal data. However, no data transmission is 100% secure. If you identify a possible vulnerability, please contact us immediately.

7. User Rights

You have the right to:

Request access, correction, or deletion of your personal data.
Withdraw your consent for the use of data.
Obtain information about the sharing of your data with third parties.

8. Cookies and Tracking Technologies

We use cookies to improve the experience in the Store and personalize content and ads. You can configure your browser to refuse cookies, but this may affect the functionality of the Store.

9. Links to Third Parties

The Store may contain links to third-party websites, which have their own privacy policies. We are not responsible for the practices of these websites.