Shipping Policy

Rapha Watches Shipping Policy

At Rapha Watches, we guarantee a fast and efficient shipping process, ensuring your products arrive at their destination safely and on time. Please see the terms and conditions of our shipping policy below:

1. Shipping Timeframe

Shipments are made within 2 business days after payment confirmation.
Payment confirmation occurs automatically. From that moment, your order will be processed and dispatched within the stipulated timeframe.

2. Delivery Timeframe

Delivery times may vary depending on the recipient's location:

National Deliveries (Mainland Portugal and Islands): Delivery time can vary between 1 to 5 business days, depending on the region.
International Deliveries: The timeframe depends on the destination country and can vary between 5 to 15 business days, according to the transportation service and local customs laws.

3. Tracking Information

After your order is shipped, you will receive an email with tracking information.
Use the provided link to track the status of your order until delivery.

4. Delivery Conditions

Orders will be delivered to the address indicated at the time of purchase.
Ensure that all details are correct to avoid delays or delivery issues.
If you are not available to receive the order, a rescheduling notice will be left for delivery or for collection at a pickup point, as per the carrier's instructions.

5. Delays and Shipping Issues

Despite all efforts to meet shipping deadlines, delays may occur due to external factors (such as weather conditions or customs).

In such cases, we will contact you to keep you informed about the delivery status.
We are committed to providing full support to ensure your order arrives quickly and safely.